You are required to read and agree to the below before accessing a full-text version of an article in the IDE article repository.

The full-text document you are about to access is subject to national and international copyright laws. In most cases (but not necessarily all) the consequence is that personal use is allowed given that the copyright owner is duly acknowledged and respected. All other use (typically) require an explicit permission (often in writing) by the copyright owner.

For the reports in this repository we specifically note that

  • the use of articles under IEEE copyright is governed by the IEEE copyright policy (available at http://www.ieee.org/web/publications/rights/copyrightpolicy.html)
  • the use of articles under ACM copyright is governed by the ACM copyright policy (available at http://www.acm.org/pubs/copyright_policy/)
  • technical reports and other articles issued by M‰lardalen University is free for personal use. For other use, the explicit consent of the authors is required
  • in other cases, please contact the copyright owner for detailed information

By accepting I agree to acknowledge and respect the rights of the copyright owner of the document I am about to access.

If you are in doubt, feel free to contact webmaster@ide.mdh.se

Evaluating Graphical User Interfaces for Handling Latency in Remote Crane Operation

Authors:

Theodor Fahlén , Taufik Akbar Sitompul, Rikard Lindell

Research group:

Ubiquitous Computing

Publication Type:

Conference/Workshop Paper

Venue:

36th International BCS Human-Computer Interaction Conference

Publisher:

British Computer Society

Abstract

Due to safety and productivity concerns, there are newer cranes that can be remotely controlled by operators from a control room. However, as operators and their cranes are located separately, the communication between operators and their cranes is not free from time delay or latency. The presence of high latency could not only affect operators’ capability to work productively and safely, but could also affect their wellbeing due to the feeling of discomfort. In this paper, we propose two types of graphical user interfaces (GUIs) that could support operators to perform their work in the presence of latency. The first GUI visualizes how the crane will move based on the user’s input as if the latency is not present, while the second GUI visualizes what kind of inputs that are on being executed. We involved 20 participants in an experiment, where they had to move containers while using either of the GUIs and without using any of our GUIs under the conditions with three latency rates: 0 ms, 500 ms, and 800 ms. However, the results suggest that none of the proposed GUIs were significantly better than the others in terms of performance and experience.

Bibtex

@inproceedings{Fahlen6743,
author = {Theodor Fahl{\'e}n and Taufik Akbar Sitompul and Rikard Lindell},
title = {Evaluating Graphical User Interfaces for Handling Latency in Remote Crane Operation},
month = {August},
year = {2023},
booktitle = {36th International BCS Human-Computer Interaction Conference},
publisher = {British Computer Society},
url = {http://www.es.mdu.se/publications/6743-}
}