You are required to read and agree to the below before accessing a full-text version of an article in the IDE article repository.
The full-text document you are about to access is subject to national and international copyright laws. In most cases (but not necessarily all) the consequence is that personal use is allowed given that the copyright owner is duly acknowledged and respected. All other use (typically) require an explicit permission (often in writing) by the copyright owner.
For the reports in this repository we specifically note that
- the use of articles under IEEE copyright is governed by the IEEE copyright policy (available at http://www.ieee.org/web/publications/rights/copyrightpolicy.html)
- the use of articles under ACM copyright is governed by the ACM copyright policy (available at http://www.acm.org/pubs/copyright_policy/)
- technical reports and other articles issued by M‰lardalen University is free for personal use. For other use, the explicit consent of the authors is required
- in other cases, please contact the copyright owner for detailed information
By accepting I agree to acknowledge and respect the rights of the copyright owner of the document I am about to access.
If you are in doubt, feel free to contact webmaster@ide.mdh.se
SLAs for Industrial IoT: Mind the Gap
Publication Type:
Conference/Workshop Paper
Venue:
The 4th International Symposium on Inter-cloud and IoT (ICI 2017)
DOI:
10.1109/W-FiCloud.2017.9
Abstract
Cloud computing and Internet of Things (IoT) are computing technologies that provide services to consumers and businesses, allowing organizations to become more agile and flexible. The potential business values that cloud consumers can achieve depend a lot on the quality of service in the provided cloud services. Therefore, ensuring the quality of service through service-level agreements (SLA) for such cloud-based services is crucial for both the service providers and service consumers. As SLA is critical for cloud deployments and wider adoption of cloud services, the management of SLA in cloud and IoT has thus become an important and essential issue. In this paper we provide an understanding of the current status and maturity level of SLA management in industrial IoT and academic efforts in this field. We also conduct a preliminary survey of current research on SLA management in order to identify open challenges and gaps that need to be addressed in future research directions. In particular, we investigate how to provide useful SLA management support adapted to the maturity level and current industrial practices, and shorten the gap between academia and industry.
Bibtex
@inproceedings{Papadopoulos4771,
author = {Alessandro Papadopoulos and Sara Abbaspour and Mohammad Ashjaei and Saad Mubeen and Hongyu Pei-Breivold and Moris Behnam},
title = {SLAs for Industrial IoT: Mind the Gap},
pages = {75--78},
month = {August},
year = {2017},
booktitle = {The 4th International Symposium on Inter-cloud and IoT (ICI 2017)},
publisher = {IEEE},
url = {http://www.es.mdu.se/publications/4771-}
}